Home
/
Project reviews
/
Exchange reviews
/

Warning: beware of changelly scams and risks

WARNING: Users Allege Scamming by Changelly | Ledger’s Complicity Under Fire

By

Maria Rodriguez

May 18, 2025, 06:38 PM

Edited By

Olivia Jones

Updated

May 19, 2025, 08:42 AM

2 minutes estimated to read

A broken wallet with money spilling out, symbolizing lost funds due to scams associated with Changelly.
popular

A growing number of victims report they’ve lost funds while using Changelly, a crypto exchange integrated into Ledger Live. Many claim the company engages in fraudulent activities, leaving users high and dry. Comments from affected people highlight a concerning trend, drawing scrutiny toward Ledger for its partnership with the service.

Alarming User Experiences

Reports flood forums detailing users struggling to access funds after swaps on Changelly. One user from the UK stated, "I am literally shaking, just found this forum and hundreds of reports about money stuck in Changelly." Users express frustration after experiencing repeated issues without resolution.

Revelations on Ledger’s Role

Recent comments emphasize that Ledger had a choice when it integrated Changelly and could have changed its decision when complaints started surfacing. People are questioning why Ledger continued this partnership despite growing concerns over user safety.

Pattern of Complaints

The complaints follow a recognizable pattern:

  • Funds Stuck: Numerous reports indicate users’ funds remain unprocessed long after transactions. One frustrated individual shared they waited over 40 minutes without updates on a swap.

  • Lack of Support: Many users feel abandoned, with little to no response from Changelly’s support team. As one commenter noted, “Just wait and chill 99% of the time it's fine.” However, this sentiment sharply contrasts with countless complaints.

  • Allegations of Fraud: Some suggest that Ledger is aiding in the scam by including Changelly in its service, effectively endangering its customers. A comment pointed out that "Ledger Live is complicit," raising alarms about their duty to protect clients.

"Scammers will scam, but it’s Ledger that should be protecting its customers," voiced a concerned user.

Growing Concerns and Alternatives

The sentiment around Changelly and its integration with Ledger is overwhelmingly negative. As reports linger, users are actively inquiring about safer alternatives. Many have suggested using reputable exchanges like Binance or Kraken for swaps to avoid risks.

Key Concerns Raised by Users

Users question the reliability of Ledger due to its ongoing partnership with Changelly. Strong demands for accountability persist. People are asking for any non-custodial swap options that could minimize risk in the future.

Likely Outcomes in the Changelly Situation

There’s a strong chance that this ongoing scandal will prompt regulatory bodies to take a closer look at crypto exchanges like Changelly. With rising complaints from the crypto community and growing media attention, it's reasonable to expect an increased frequency of investigations. Experts estimate around a 60-70% possibility that user groups will unite, pressing for accountability from both Changelly and Ledger. This collective action may lead to more transparent practices across the industry. If concerns continue mounting without proper resolution, it could also result in stricter regulations impacting how exchanges operate.

Cautionary Tale from History

This situation echoes past lessons about due diligence in emerging markets. The ongoing concerns reflect a need for caution in the fast-paced world of cryptocurrency, emphasizing the importance of user safety.

Stay informed, stay safe, and share your experiences. If you've faced similar issues, consider reporting your story on relevant forums to aid others.