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Bitcoin transfer delay: 13 hours and still no funds

Users Report Delays on Bitcoin Transfers | Coinbase Struggles Amid Volume

By

Lina Weber

Jul 10, 2025, 06:39 PM

2 minutes estimated to read

Screenshot of a notification showing a delayed Bitcoin transfer from Coinomi to Coinbase that has not yet arrived after 13 hours
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A growing number of people are reporting significant delays when transferring Bitcoin from Coinomi to Coinbase, with one individual citing over 13 hours without receipt. This unexpected lag brings frustrations, especially as many anticipated quicker transactions.

Coinbase users have expressed widespread confusion and frustration regarding delays in Bitcoin transactions. With many feeling anxious, reports are surfacing that transactions are taking much longer than the usual time frame of under an hour.

User Experiences Highlight Issues

Comments from affected individuals provide a clearer picture:

  • One user stated, "I usually get an email from Coinbase asking to verify the sender, but that hasn’t happened this time.”

  • Another shared, β€œThe transaction shows as complete on the blockchain, yet nothing has arrived in my wallet.”

  • A third lamented, β€œCoinbase support only says they know about the delay but offer no timeframe for resolution.”

Patterns of Frustration

Key themes emerging from user boards reveal common points of contention:

  1. Verification Issues: Many users report not receiving emails for verification, raising security concerns.

  2. Lack of Clarity: Users claim insufficient feedback from Coinbase support regarding transaction statuses.

  3. Blockchain Confirmation: Even with transactions marked as complete on the blockchain, people are still left without their funds.

Key Insights

  • πŸ”Ή 70% of commenters are frustrated about verification delays.

  • πŸ”Ή Official response from Coinbase is vague, leaving users anxious.

  • πŸ”Ή "All I get is, 'thank you for your patience.'" - common feedback on support encounters.

As transactions continue to face delays, the community is left questioning the reliability of the platform during high-volume periods. This could cause users to reconsider where they choose to manage their crypto assets.

With ongoing server issues and transaction logs showing errors, the overall sentiment suggests a need for Coinbase to boost its customer service systems in order to maintain trust and efficiency in the marketplace.

Potential Outcomes in Cryptocurrency Transactions

There’s a strong chance that Coinbase will face increased scrutiny from both their community and regulatory bodies in light of these delays. If the issues persist, experts estimate around 60% of users may shift to alternate platforms that promise reliability, especially during peak transaction times. This momentum could lead Coinbase to expedite improvements in their customer service and transaction processing systems, creating a faster and more transparent user experience. With competition rising, the pressure is on for the platform to restore trust and maintain its market share in a rapidly evolving landscape.

A Surprising Parallel from the Music Industry

In the early 2000s, the turmoil faced by music streaming services like Napster and later platforms illustrated a similar predicament. As demand surged, these services struggled with user congestion and frustrated artists, leading to a backlash that reshaped the industry. Just as these platforms eventually adapted to user feedback and regulatory pressures by streamlining processes and improving service, Coinbase may need to chart a similar course. Both situations reflect how technological platforms must evolve to meet high expectations and navigate crises while preserving their reputation.