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Booking.com phishing scam leaves users in a bind

Booking.com Phishing Scam | Revolut Users Left in the Lurch

By

Fatima Al-Mansoori

Jul 5, 2025, 10:36 PM

2 minutes estimated to read

A user looking worried while using a laptop with a fake Booking.com site on the screen and a messaging app open showing no support from Revolut.

A wave of frustration is bubbling up among people who fell prey to a Booking.com phishing scam. Reports from 2025 detail how victims are struggling to retrieve their funds after falling for a fake payment request that appeared legitimate.

The Scam Explained

Users received messages claiming they needed to complete a transaction for a booking. However, these messages led to a fraudulent site, looking almost identical to Booking.com. One user noted, "I noticed the issue when the vendor name was worldremit and not booking." This oversight has left their transactions in a pending state.

Revolut Offers Little Support

Those seeking help from Revolut are met with disappointing responses. One user expressed, "Revolut is saying they can't do anything to help." As accounts lie stagnant and the merchant remains unreachable, many feel left without options. The support was described as a "sad state," with many users directing their frustrations at Revolut's inability to address the situation effectively.

Community Responses

The online chatter around this issue reveals three key themes:

  • Limited Support Options: Many are unsure how to dispute these transactions or find support from the banks involved.

  • Frustration with Delays: Time is a critical factor as users wait in vain, with their funds at risk. One user lamented, "like everyone just doesn’t care"

  • Calls for Chargeback: Despite the hurdles, users are suggesting pursuing chargebacks. "Try chargeback," read a common piece of advice.

"Not sure you can dispute when it's pending," cautioned another participant, raising concerns about the effectiveness of current banking policies.

Key Takeaways

  • πŸ“‰ Users are facing significant hurdles in getting support from Revolut.

  • ⏳ Many transactions are stuck in pending, leading to increased anxiety.

  • πŸ’Έ "Revolut has a joke of a bank right now," voiced frustrations across forums.

As the story of the Booking.com phishing scam continues to unfold, the spotlight remains on how banks handle customer disputes. Will Revolut step up and offer real solutions? The clock is ticking.

Next Steps for Victims and Revolut's Role

There’s a strong chance that victims will increasingly press for clearer chargeback procedures from Revolut as they struggle to reclaim their funds. Experts estimate that up to 70% of those affected may pursue formal complaints, anticipating that persistent advocacy could nudge Revolut toward a more effective support response. Meanwhile, the urgency of the situation may compel regulatory bodies to take a closer look at how banking institutions protect consumers against fraud, creating a ripple effect that pushes for improved transparency and accountability in online transactions.

Lessons from the Past

In the mid-2000s, a significant case arose involving a fraudulent online auction site that deceived thousands of people who thought they were getting genuine deals on electronics. Much like today's Booking.com phishing scenario, victims felt helpless as they dealt with unresponsive support systems. The aftermath led to a reshaping of digital commerce regulations, highlighting the importance of consumer education and corporate responsibility. Similar movements today could stem from this incident, driving not just financial institutions but the entire online landscape to adopt more robust protective measures for people's financial safety.