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Coinbase one users report missing returns and losses

Users Report Missing Returns | Coinbase In Trouble?

By

Fatima Khalladi

Oct 4, 2025, 04:54 PM

2 minutes estimated to read

Screenshot showing missing returns and losses on the Coinbase One app with a worried user looking at their phone.

A growing number of Coinbase users have voiced concerns about missing return and loss statistics, sparking frustration. Many have tried common troubleshooting methods with no success. This issue has left many feeling uncertain about the status of their investments.

Context of the Issue

Several people over the last week have reported that their portfolio performance data is unavailable on Coinbase One. Users have tried logging out, reinstalling the app, but the problem persists. This situation raises questions about the reliability of Coinbase during market fluctuations.

One user remarked, "Thanks for reaching out. This feature is currently undergoing testing and improvements. Your portfolio performance data may be temporarily unavailable during this process." This suggests there might be ongoing technical upgrades affecting service, impacting user trust.

Common Troubleshooting Suggestions

A few essential troubleshooting steps have been shared by forum members:

  • Reinstall the app.

  • Follow the steps on their Help Page.

  • Avoid sharing personal data on public forums for security.

Despite these fixes, many still feel a lack of clarity and support from Coinbase.

Community Reactions

Further comments reveal a mix of concern and skepticism:

"If you’re experiencing an issue, please contact us directly." Some warn about sharing sensitive information.

Another added, "Join the club" highlighting a growing community frustration.

Key Points to Note

⚑ Testing Phase: Users are informed the data will be restored post-testing.

❌ Support System Struggles: Many highlight a lack of effective responses from support.

πŸ”’ Privacy Concerns: Users are urged to protect personal info to avoid scams.

What's Next?

Time will tell how Coinbase will address this issue. Will they improve user support? Or will frustrations grow? For now, many are left waiting in uncertainty as they monitor their investments.

What Lies Ahead for Coinbase Users?

There’s a strong chance that Coinbase will implement significant updates to enhance user experience in response to this growing frustration. The company may prioritize improving its communication and support channels, potentially leading to a resolution of these issues within the next month as user patience runs thin. Experts estimate that if they sufficiently address questions of reliability and build on their testing phase, user trust could gradually be restored. Without prompt intervention, however, disgruntled users might consider seeking alternatives, leaving Coinbase in a precarious situation during fluctuating market conditions.

A Historical Echo from the Tech World

Consider the early days of social media platforms when outages and data issues often sparked outrage among early adopters. Much like how a malfunctioning messaging system once led countless users to question their loyalty, the present situation with Coinbase reflects a similar crossroads for the cryptocurrency platform. As users voiced their frustrations, many later found new avenues for social connection, driving innovation and ultimately reshaping the platform landscape. Just as those early tech issues sparked change, present frustrations could pave the way for a stronger, more user-focused Coinbase.