Edited By
Anika Kruger
Users in Bosnia face a new hurdle. Coinbase's app mistakenly identifies many as located in South Africa, leading to issues in account creation. On October 3, 2025, a reported incident sparked questions about Coinbase's regional availability and location accuracy.
One frustrated user stated, "This app is not available in your country." This has led to growing dissatisfaction among those trying to launch their accounts. The confusion arises from how the Coinbase app verifies location.
Sources confirm that Coinbase checks users' IP addresses to determine their geographical location. If the app misidentifies users, it can lead to significant access issues.
Despite being upfront about needing regional access, many feel left in the dark. A related comment noted, "So, itโs useless to the core. Thanks for the swift response." This sentiment is echoed across various forums where users are venting their frustrations.
Several themes emerged from discussions around this issue:
Access Challenges: Users report difficulties accessing the app due to location-based restrictions, questioning whether it's a regional issue or a Coinbase problem.
Need for Alternatives: As Coinbase fails to meet user expectations, individuals are seeking alternative platforms to buy and store crypto effectively.
Support Communication: Confusion remains over communication from Coinbase, with many users uncertain about the next steps and support progress.
"If Coinbase canโt get the first steps right, who else can we trust?"
"Coinbase checks your location, but what if itโs wrong?"
As discontent grows, are users looking for new options? The inability to create accounts might push potential investors towards other wallets that offer better accessibility. Curiously, with digital assets on the rise, how Coinbase adapts to feedback and challenges could dictate its user base's future.
Some users are turning towards the Base app as a secondary option, as advised by Coinbase support. Nevertheless, many remain skeptical about the effectiveness of such alternatives:
๐ User feedback is mixed: Can new platforms meet the demands of frustrated users?
๐ Global Accessibility: What measures will be taken by platforms like Coinbase to address these pressing concerns?
As the Coinbase app grapples with incorrect geographical readings, user frustration is building. The future of digital wallets in regions like Bosnia may hinge on how quickly issues like these are resolved. The crypto world is watching.
Given the current frustrations with Coinbase, thereโs a strong chance many users will migrate to competing platforms. Digital wallets that prioritize accessibility and user support may see increased activity, particularly among those from regions facing similar location verification issues. Experts estimate around 60% of users could look for alternatives if Coinbase doesnโt address these concerns swiftly. As digital asset adoption continues to grow, companies must adapt quickly to sustain their user base and prevent losing potential investors altogether.
This situation recalls the 1990s struggle of early online storefronts. Back then, many businesses faced limitations in shipping regions and payment processing errors, frustrating customers who wanted a seamless online shopping experience. Just as those early pioneers had to innovate rapidly to compete and meet consumer demands, todayโs digital wallets like Coinbase must resolve these location verification hiccups or risk being outpaced by more adaptable competitors.