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Coinbase wallet not available in bosnia: user's frustration

Coinbase Wallet Goes Dark for Users in Bosnia | Frustration Mounts

By

Isabella Torres

Oct 3, 2025, 10:05 AM

Edited By

Anika Kruger

2 minutes estimated to read

A person looking frustrated while using the Coinbase app on their smartphone, showing a message about location issues in Bosnia

Users in Bosnia face a new hurdle. Coinbase's app mistakenly identifies many as located in South Africa, leading to issues in account creation. On October 3, 2025, a reported incident sparked questions about Coinbase's regional availability and location accuracy.

Users Struggle with App Availability

One frustrated user stated, "This app is not available in your country." This has led to growing dissatisfaction among those trying to launch their accounts. The confusion arises from how the Coinbase app verifies location.

Sources confirm that Coinbase checks users' IP addresses to determine their geographical location. If the app misidentifies users, it can lead to significant access issues.

Despite being upfront about needing regional access, many feel left in the dark. A related comment noted, "So, itโ€™s useless to the core. Thanks for the swift response." This sentiment is echoed across various forums where users are venting their frustrations.

Key User Insights

Several themes emerged from discussions around this issue:

  • Access Challenges: Users report difficulties accessing the app due to location-based restrictions, questioning whether it's a regional issue or a Coinbase problem.

  • Need for Alternatives: As Coinbase fails to meet user expectations, individuals are seeking alternative platforms to buy and store crypto effectively.

  • Support Communication: Confusion remains over communication from Coinbase, with many users uncertain about the next steps and support progress.

What Are Users Saying?

  • "If Coinbase canโ€™t get the first steps right, who else can we trust?"

  • "Coinbase checks your location, but what if itโ€™s wrong?"

Will Coinbase Lose Ground?

As discontent grows, are users looking for new options? The inability to create accounts might push potential investors towards other wallets that offer better accessibility. Curiously, with digital assets on the rise, how Coinbase adapts to feedback and challenges could dictate its user base's future.

Eye on Alternatives

Some users are turning towards the Base app as a secondary option, as advised by Coinbase support. Nevertheless, many remain skeptical about the effectiveness of such alternatives:

  • ๐Ÿ“‰ User feedback is mixed: Can new platforms meet the demands of frustrated users?

  • ๐ŸŒ Global Accessibility: What measures will be taken by platforms like Coinbase to address these pressing concerns?

The End

As the Coinbase app grapples with incorrect geographical readings, user frustration is building. The future of digital wallets in regions like Bosnia may hinge on how quickly issues like these are resolved. The crypto world is watching.

Predicting Market Shifts

Given the current frustrations with Coinbase, thereโ€™s a strong chance many users will migrate to competing platforms. Digital wallets that prioritize accessibility and user support may see increased activity, particularly among those from regions facing similar location verification issues. Experts estimate around 60% of users could look for alternatives if Coinbase doesnโ€™t address these concerns swiftly. As digital asset adoption continues to grow, companies must adapt quickly to sustain their user base and prevent losing potential investors altogether.

A Historical Echo in Commerce

This situation recalls the 1990s struggle of early online storefronts. Back then, many businesses faced limitations in shipping regions and payment processing errors, frustrating customers who wanted a seamless online shopping experience. Just as those early pioneers had to innovate rapidly to compete and meet consumer demands, todayโ€™s digital wallets like Coinbase must resolve these location verification hiccups or risk being outpaced by more adaptable competitors.