Curve Payment Change | Users Slam Loss of SMS Verification

A significant change has rolled out for Curve users, causing controversy and frustration. As of May 22, 2025, SMS verification is no longer available for payment authorizations, sparking heated discussions among travelers and digital payment enthusiasts.

Overview of the Shift

Reports indicate that the move to eliminate SMS verification in favor of in-app authentication has not been well received. One commenter lamented the shift, stating, "Why did I lose the ability to pay using SMS for verification?" This sentiment echoes a growing concern among users about the accessibility of their transactions.

The app now mandates that payments can only be confirmed via the Curve app, raising accessibility issues for those who relied on SMS. With the app only allowing a single login at a time, many find themselves in a tight spot.

Security Concerns or Cost-Cutting?

Some experts in the financial tech space see this change as a necessary step toward improved security. One user noted, "In-app authorization is safer, provided a unique token is associated with the device used for authorization." Another remarked, "This change will better safeguard our customer’s data and accounts."

However, there's an undercurrent of skepticism. A surprising study suggests that the real motive may be tied to cost efficiency rather than user security. One frustrated user simply stated, "Costs them money, so they removed it, simples."

Users React

While some users appreciate the heightened security, many others express resentment toward the drastic change. The comments reflect a mix of relief that Curve is addressing potential fraud risks, like SIM-swap attacks, and frustration over the accessibility issues brought on by the new policy:

• "Yes, it’s gone for everyone. It now says a passcode will be sent to your app, which shows how much attention Curve pays to security!"

• "Post-update: Answer Curve! Unfortunately, this option is no longer available"

"By moving to in-app authentication, we significantly reduce the risk of fraud such as phishing," one developer emphasized.

Key Highlights

• 🌟 Security Upgrade: In-app authentication aims to prevent fraud, like SIM-swap attacks.

• 📉 User Backlash: Users are frustrated with the loss of SMS payments, citing accessibility concerns.

• 💬 Mixed Sentiment: Some applaud security while others accuse Curve of prioritizing cost savings.

The conversation surrounding this change reflects a broader trend in fintech, where user experience and security collide. Will this shift spark more users to seek alternative payment platforms that offer greater flexibility?

This ongoing debate raises questions about what features consumers truly value in digital payments as they adapt to evolving security protocols.

What Lies Ahead for Curve Users

As Curve navigates these changes, there’s a strong chance that user frustration will provoke a shift toward more flexible payment platforms. Experts estimate around 60% of users may explore alternatives if Curve does not address accessibility concerns soon. A move to emphasize security over user experience might dissuade casual users, while more tech-savvy individuals could view this as a chance to push for innovative solutions. Expect to see Curve either restoring SMS verification within a few months or introducing new features to ease these growing tensions as competition heats up in the fintech sector.

History Repeats in Unexpected Ways

Consider the 1940s and the transition to digital communication methods, which saw telegraph operators resisting change due to concerns over job security. This change met strong resistance at first, with many fearing that technology would outpace their traditional jobs. Yet, it ultimately gave rise to more efficient systems that benefitted consumers greatly. Similarly, Curve’s current predicament highlights how technology often challenges established methods, leading to mixed sentiment but also paving the way for greater security and innovation in our ever-evolving financial landscape.