Icy Card Holders Fuming Over CRO Rewards Plunge | Support Struggles Continue

Emily Wong

May 19, 2025, 02:38 PM

Edited By

Sofia Nakamoto

Updated

May 21, 2025, 04:32 AM

2 minutes estimated to read

A graphic illustrating a declining trend in CRO rewards, showing a drop from 580 to 330, with visual representations of the icy card and staked amount.

A growing coalition of icy card holders is fuming over a significant drop in CRO staking rewards. This week's payouts fell to about 330 CRO from as high as 580 CRO, provoking urgent discussions across forums.

Users Express Outrage

Many icy card stakers are shocked by the sudden dip. One user lamented, "I only got 56 CRO instead of 89. There must be a bug" Another stated, "Mine was nearly 40% this week compared to last week. This has to be an error." Many others echoed sentiments of frustration, voicing disappointment in the current reward structure.

Interestingly, a few users claim their rewards stayed stable or even improved. A comment mentioned, "I switched to the new icy card and I still get the full amount."

Glitches or Changes? Users Weigh In

Speculation about the root cause of these drops is rampant. Some icy card holders suspect the new terms and conditions are to blame. A concerned user warned, "If you accepted the new T$C's, your rewards dropped from 8% to 7%—this could account for reductions."

Adding to the confusion, several users are facing issues with their accounts. "I did no such thing—what gives?" one user shared regarding discrepancies with unlocking and restaking. Another reported being unable to reach support, saying, "on my app, I cannot even reach support anymore. Is that wrong?"

Ongoing Support Challenges

Support lines seem overwhelmed, with many icy card holders expressing dissatisfaction over long wait times. "After almost an hour in the support chat, they assured me I wouldn’t experience any financial loss, but we’ll see if that actually happens," one user recounted. Meanwhile, others reported conflicting information from support, raising further distrust.

Curiously, one user claimed, "They will add the missing CRO with next week's transfer. It was a mistake by them," offering a glimmer of hope amid widespread discontent.

Key Points to Consider

🔻 Rewards declined significantly, leading to escalated complaints.
⚠️ Users express ongoing frustration with support responsiveness.
◼️ "If [the icy card team] slashes rewards by this amount, people will unstake and never come back." – User sentiment.

The community's mood is one of unease. With icy card holders waiting for a response from the icy card team, the question remains: will they enhance transparency and support or let tensions simmer in this volatile crypto environment?