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Troubleshooting ledger live: why it won't connect to bsc or polygon

Ledger Live Confusion | Users Struggle to Connect Beyond Ethereum

By

Charlotte Fenn

Apr 5, 2025, 04:13 PM

Edited By

Maria Silva

An illustrated guide to resolving Ledger Live connection issues with Binance Smart Chain and Polygon

A cohort of Ledger users is raising eyebrows as they report ongoing issues with their Ledger Live wallets. Despite having an up-to-date Ledger Nano S, many are frustrated that the application recognizes only the Ethereum chain, leaving other chains like Binance Smart Chain (BSC) and Polygon in the dark.

Unpacking the Issue

For years, crypto enthusiasts have relied on Ledger wallets to secure their digital assets, particularly on the Ethereum network. Users highlight that while they can make seamless transactions on Ethereum, managing funds on other popular chains has become a challenge.

One user articulated their frustration, stating, "Iโ€™ve tried a couple of times to add Binance Smart Chain to Ledger Live, but it just creates a new wallet address, which I donโ€™t want." This sentiment underscores the growing discontent as users seek solutions without needing to resort to alternatives like MetaMask, which allows for easier account switching.

Sources confirm that BSC, Polygon, and other chains are indeed supported in Ledger Live, yet the necessity to add each account individually has thrown a wrench in many users' plans. As one user pointed out, "You must add each of these accounts into Ledger Live individually, versus MetaMask where you can simply add the network in."

The Community Response

Sentiments are mixed, with a significant number of users expressing irritation over the individual account setup process. Others remain hopeful that forthcoming updates may ease these challenges:

Community Impact and Outlook

As these issues linger, users are pushed to adapt to potentially lesser-known wallets or consider customer support resources more diligently. The push for a more cohesive management solution is evident, reflecting how vital usability is in the burgeoning world of decentralized finance (DeFi).

"The timing seems crucial for Ledger to address these complexities, or they risk losing users to competitors."

Given the heightened interest surrounding multifaceted crypto transactions, the stakes are high for Ledger Live. How this situation unfolds could determine if the consolidated wallet approach remains preferable or if fragmentation into multiple wallets becomes the norm.

Takeaways

As users navigate these challenges, the demand for a streamlined experience across chains is loud and clear. The landscape is set for potential shifts in how users engage with their digital wallets in the future.