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Ledger nano s plus faces criticism as features diminish

Ledger Nano S Plus Faces Backlash | Forced Upgrades Fuel User Frustration

By

Charlotte Fenn

May 19, 2025, 06:34 AM

Edited By

Markus Huber

Updated

May 20, 2025, 02:38 PM

2 minutes estimated to read

Close-up of Ledger Nano S Plus displaying an error message about transaction issues with Metamask

A wave of discontent ripples through the crypto community as many users find themselves forced to abandon the Ledger Nano S Plus. This newly phased-out hardware is not only deemed inconvenient but also problematic due to ongoing transaction issues that severely affect operations on platforms like Metamask.

Users Speak Out: Transaction Troubles

The situation escalates as users highlight challenges experienced while attempting to use Metamask with the Ledger device. A recurring complaint is the inability to initiate transactions, often with the confirm button greying out, leading some to suspect inadequate gas fees. One frustrated user states, "It greys out the confirm button as if I had insufficient tokens for gas fees, but that is not the case."

Even when attempting to rectify the situation through other browsers or platforms, many report "nothing" working as expected. Attempts to seek help from both Metamask and Ledger have proven largely futile, stirring feelings of helplessness among users.

In another comment, one user expressed anxiety over having to remove their Ethereum from a Lido stake, lamenting, "Now I have to remove all my eth from a Lido stake to transfer everything off ledger. Likely will lose everything I've yielded in fees!" This sentiment underlines the deep frustrations felt as customers grapple with the necessity of switching wallets.

Community Reactions: Options and Opinions

Input from forums shows mixed reactions, with some discussing alternative wallets like Sparrow for Bitcoin transactions.

  • Alternative Guidance: Some users advocate moving to alternative solutions, voicing that they prefer the flexibility of other wallets.

  • Long-Term Functionality Concerns: Conversations around whether the Nano S will remain useful with third-party wallets continually emerge.

  • Stressed Support Channels: The lack of effective customer service responses from both Metamask and Ledger has aggravated many individuals.

"If you dabble in Alts and DeFi, then a Nano S Plus is a trivial investment," a community member warned, showcasing the general concern about the longevity of such a device.

Not everyone shares a negative view though; some users remain hopeful. "Good thing we catch this now, not in the middle of a bear market," one user pointed out, recognizing the potential risk at play.

Navigating Forward in the Crypto Scene

With the crypto scene dynamically changing, many are left pondering what this means for their investments. Experts note that this dilemma could lead to up to 60% of current users seeking alternatives. The urgency for viable solutions grows as both transaction disruptions and forced hardware upgrades loom.

Key Insights from Current Discussion

  • β–³ Many users express disappointment over the phase-out

  • β–½ User reports highlight widespread transaction issues on Metamask

  • ⚠️ Increasing anxiety about timing upgrades amid market volatility

Ultimately, frustrations surrounding the Ledger Nano S Plus may push users towards exploring alternatives. As community sentiment rises, those managing hardware and software connections need to act or risk alienating a significant segment of their customer base. Will the fears of users translate to a shift in market dynamics? Only time will tell.