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Gemini users must act: set up your passkey now!

Gemini Users on Edge | Mandatory Passkey Deadline Sparks Concerns

By

John Smith

May 22, 2025, 05:38 AM

Updated

May 22, 2025, 11:39 AM

2 minutes estimated to read

A digital illustration showing a security lock symbol next to a computer screen displaying the Gemini logo, emphasizing the importance of setting up a passkey for account security.

A surge of discontent is brewing among users following Gemini's recent mandate to implement a passkey to access accounts. Many are in uproar over the sudden deadline of May 24, 2025, leading to confusion as to whether current two-factor authentication (2FA) protections, like Authy, will suffice.

Growing Frustration Over Email Instructions

In a recent email, Gemini instructed people to set up a passkey or risk being locked out. The message's wording has caused confusion, especially among those who manage their accounts via web browsers rather than the app. One user noted, "The email and deadline are too sudden; can Gemini confirm this is legit?"

Several comments reflect a lack of clarity around the passkey requirements, leaving many users questioning if their existing 2FA options will meet the new security standards. "I am already set up with Authy. Am I good to go?" echoed one concerned individual.

Key User Complaints

User sentiments echo three primary themes:

  • Access Restrictions: Accounts are being locked, with reports of users unable to withdraw or transfer funds without the new passkey.

  • Technical Challenges: Many encountered failures in the passkey setup, receiving nothing but frustration when trying different browsers.

  • Concerns About Security: Users express worry that this policy might be more about data tracking rather than enhancing account security, with some suggesting alternatives like Kraken instead.

"What the hell is a passkey?" questioned one confused user, mirroring fears that older devices might struggle with the transition. An unsettling sentiment arose as one frustrated individual claimed, "This isn't about security; they treat us all like morons."

Key Takeaways on User Sentiment

  • βœ‰οΈ Email Confusion: Multiple comments raise questions about the legitimacy of the emails and their complexity.

  • 🚫 Access Issues: Users report being unable to access their funds due to passkey setup complications.

  • πŸ” Tracking Fears: Concerns dominate about whether this is primarily an effort to gather user data rather than ensure security.

As discussions heat up, it's clear that users expect more transparency from Gemini. Without prompt and clear communication, dissatisfaction may escalate further. The growing uproar suggests that many users could seek alternative platforms, especially if technical and access issues persist in the weeks to come.