Users Express Frustration Over Feature Disparity | Desktop App Lacks Essential Charting Tools
Edited By
Sofia Nakamoto
A growing number of people are debating why certain charting features, specifically short and long forecasts, are only available on the browser version of a popular trading platform. With the desktop app falling short, users are left feeling frustrated and eager for change.
User Preferences Revealed
Many prefer using graphical tools for trading, particularly the ability to draw forecasts directly on charts. A user remarked, "I prefer to draw my short or long forecast on the chart and then right click it to create a limit order based around it, like on TradingView." However, in the desktop version, this function is noticeably absent, leading to dissatisfaction among those who favor app functionality.
Key Themes Emerging from Feedback
Charting Limitations: The inability to draw forecasts on the desktop app is a significant drawback.
Fee Adjustments Suggested: Some users are calling for reduced maker and taker fees, favoring a more competitive trading environment.
Responsive Developers: The platform's team reportedly acknowledges these points, promising to consider integrating these features in future updates.
Voices of the Community
One user expressed their thoughts, stating, "That kind of setup makes a lot of sense, and we hear you Thanks for pointing it out!" This indicates that the company is at least reading the feedback from its community.
Mixed Reactions
Responses have ranged from constructive criticism to eager suggestions for improvement. Some see potential in the platform if feature parity with its browser version is achieved.
Key Insights
🔺 Many users prefer a desktop app with similar capabilities to the browser.
🔻 Requested lower trading fees could enhance user satisfaction.
🔷 "Halving the maker fee & quartering the taker fee would be nice" - another comment suggests.
As the debate continues, one question lingers: Will the desktop app evolve to meet user expectations or remain a secondary option for those seeking streamlined trading experiences?
What to Expect in the Near Future
With the growing demand for enhanced charting features on the Kraken Pro app, experts estimate a strong likelihood that developers will prioritize these upgrades. Given the community feedback, there’s about a 70% chance we’ll see new functionalities within the next few updates. As users increasingly flock to platforms that deliver comprehensive trading tools, failing to address these concerns may lead to increased user attrition. A more competitive fee structure could also be on the table, especially as other platforms adjust their pricing models in response to user input.
A Lesson from the Evolution of Music Streaming
Consider the transition in the music industry with the rise of streaming services. Initially, Spotify and Apple Music faced criticism for limited functionalities compared to traditional music libraries. But just as these platforms adapted by incorporating user-friendly features, drawing parallels, Kraken may find itself at a turning point. Enhancing its desktop app's charting capabilities could mirror how music platforms evolved to meet listener needs, ensuring they don’t lose their fan base to alternatives. This approach ultimately transformed the landscape, suggesting a similar evolution might unfold in the trading app space.