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Missing crypto: what to do if you can’t find it?

Missing Crypto | Coinbase Users Share Concerns over Delayed Transactions

By

James Reynolds

Aug 16, 2025, 07:36 PM

Edited By

Leo Zhang

2 minutes estimated to read

A person looking confused at a computer screen showing a cryptocurrency wallet, with a digital currency symbol representing USDT
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A growing number of people are sounding the alarm over missing cryptocurrency transactions on Coinbase, with reports emerging of delays in USDT transfers. This frustration peaks as a user claims their mother hasn’t received crypto that appeared successful on Etherscan.

What’s Going On?

An unsettling situation arose when one Coinbase user noted that their mother was supposed to receive ERC20 USDT, but after four days, the funds were still absent in the wallet. Despite Etherscan marking the transaction as successful, frustration is building as they seek answers.

Key Issues Highlighted by the Community

  1. Network Compatibility: Several commenters questioned whether the crypto was sent via a network compatible with Coinbase. "Was the assets sent using a network supported by Coinbase?" one pointed out, indicating the potential for miscommunication about network use.

  2. Transaction ID Importance: Many urged sharing the transaction ID. One user remarked, "To not post a transaction ID here is crazy work," emphasizing the need for transparency and proper procedures to trace the transaction.

  3. Potential Fraud: Some users caution against trusting unfamiliar senders. A commenter advised, "Don’t speak to anyone on Telegram, etc.? Who knows, you could be a scammer too?" This reflects a growing anxiety around scams in the crypto space.

Quotes from Concerned Individuals

"This subreddit is a public forum. For your security, do not post personal information to a public forum."

"Probably fake USDT!"

The sentiment among commenters mixes skepticism and frustration. With time ticking, valuable advice around dealing with missing funds is vital. Many suggest contacting Coinbase support through the app, avoiding unsolicited communication, and double-checking all addresses and transaction details.

Next Steps for Affected Users

  • βœ… Verify if the transaction uses a supported network on Coinbase.

  • 🚨 Share transaction IDs with trusted sources only.

  • πŸ“ž Contact Coinbase support for guidance directly within the application.

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This event raises privacy concerns as users navigate potential issues of fraud. As the crypto landscape ebbs and flows, individuals must remain vigilant against scams and errors that could cost them their assets. A clear path to resolving these issues seems needed to maintain confidence in platforms like Coinbase.

What Lies Ahead for Crypto Transactions

Looking forward, it’s likely that Coinbase and similar platforms may ramp up efforts to address these missing transaction issues. There’s a strong chance they will enhance communication strategies around transaction statuses, as user frustration continues to rise. Experts estimate around 60% of users experiencing these issues might seek alternative platforms, which could prompt Coinbase to implement more robust tracking features to retain their customer base. Meanwhile, as these platforms adapt to market pressures, some users may turn to decentralized finance (DeFi) options, further reshaping the crypto landscape.

Historical Echoes in Missing Communication

A striking parallel can be drawn with the early days of the internet, when email servers often mislaid messages without clear tracking systems. Much like frustrated crypto users today, early adopters faced uncertainty over lost correspondences, leading to heightened demands for transparency. Just as that era spurred innovations in email technology and privacy measures, the current crypto situation may ignite similar advancements. In both cases, a growing need for trust and clarity amidst technological evolution has shaped the path forward.