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Clarifying requirements for platinum loyalty tier

Clearer Guidelines Emerge | Community Demands Transparency on Platinum Tier Requirements

By

John Smith

May 21, 2025, 04:36 PM

Edited By

Liam O'Shea

Updated

May 23, 2025, 12:38 PM

2 minutes estimated to read

A graphic showing the requirements for achieving platinum loyalty status, featuring 100 percent Nexo balance and a depiction of a $5000 deposit in a savings account.

Confusion surrounding loyalty tiers has prompted discussions among users. A recent inquiry questioned the criteria for achieving platinum status, whether it requires maintaining a balance of Nexo or a $5,000 deposit in any token. This discussion has spurred significant engagement on user boards.

The Core Confusion

The inquiry has drawn attention to inconsistencies within the loyalty program's description. One community member raised a key point about the phrasing of requirements, stating, "up to" instead of "starting from," suggesting that the actual thresholds may be more flexible than assumed.

From the comments, key information has come to light, clarifying the structure of loyalty tiers:

  • Base Tier: No Nexo tokens required.

  • Silver Tier: At least 1% of Nexo tokens against the rest of the portfolio.

  • Gold Tier: At least 5% of Nexo tokens.

  • Platinum Tier: At least 10% of Nexo tokens.

This framework emphasizes that achieving platinum status depends on holding a designated percentage of Nexo tokens, rather than simply maintaining a monetary balance.

Mixed Community Responses

As the conversation unfolds, diverse opinions have surfaced:

  • AdventurousMaybe2663, an active member, remarked, "You must maintain a portfolio balance of at least $5,000 in value to access our Loyalty Program with perks."

  • Others expressed skepticism, with one user saying, "I believe deposits might offer more options than expected."

These comments underscore a split in understanding the requirements. Some are frustrated by the unclear guidelines, while others express optimism for improved clarity.

"Clarity is key for us to engage fully," highlights the consensus among users advocating for explicit requirements.

Key Themes from the Discussion

  • Requirements Reassessed: New insights clarify tier qualifications involving required percentages of Nexo tokens.

  • Expectation vs. Reality: Users grapple with defining the real entry points due to inconsistent messaging.

  • Hope for Communication: Many are eager for straightforward updates to enhance trust and community morale.

Key Takeaways

  • πŸ”‘ Portfolio Balance Must Be $5,000 to qualify for loyalty benefits.

  • πŸ“ˆ Platinum Tier requires holding at least 10% Nexo tokens.

  • πŸ’¬ "This could influence many decisions," voiced a community member, indicating the potential impact of clearer guidelines.

As the conversation between the platform and the community continues, expectations grow for an official response that alleviates confusion. An upcoming announcement may define tier requirements more distinctly, potentially revitalizing user engagement. Will clearer guidelines turbocharge user confidence and investment?