Revolut Faces Controversy | Users Question Custom Firmware Support
Edited By
Olivia Murphy
A recent interaction with Revolut's AI customer support has raised eyebrows among users regarding the app's compatibility with custom firmware. In a growing uproar, people are concerned about potential restrictions on devices with unlocked bootloaders and the implications for those using custom ROMs.
Revolut's Position
According to a customer support chat, Revolut indicated it "does not intend to block custom ROMs" as long as certain conditions are met, specifically having access to the Play Store, no rooting, and a locked bootloader. This statement has sparked speculation and skepticism, especially among users relying on systems like Lineage OS, which typically operate with unlocked bootloaders.
Concerns from Users
The sentiment among users varies, with many expressing alarm about future access to the app. A typical comment notes, "they are blocking all ROMs with an unlocked bootloader", suggesting that Revolut is effectively excluding most custom ROM users while only allowing those using Graphene OS to operate without restrictions.
Challenges Ahead
Several users reported issues with the app after updates, with one commenting, "all new versions after are f*ed"**, urging others to revert to older versions through sources like the Uptodown app store. This highlights a critical challenge — maintaining functionality on updated software while adhering to security measures.
"It would be appropriate for Revolut to unblock people with unlocked bootloaders" expressed a concerned user, advocating for a more inclusive policy.
Key Takeaways
❗ Confusion persists about the support for custom ROMs, with many users feeling targeted.
🚧 Locked vs. unlocked bootloader: A core issue affecting access for most custom ROM users.
✉️ Data security debates: Users call for a discussion on cybersecurity implications rather than outright blocking.
As the situation develops, many users are left wondering whether they can continue to use Revolut effectively in the long term, emphasizing the need for transparency and clear communication from the company.
What's Next for Revolut Users?
There’s a strong chance that Revolut will revise its stance as the pressure from the community grows. If they sense a significant drop in user engagement or feedback pointing towards dissatisfaction, they may create a more accommodating policy for custom ROMs. Experts estimate around 60% likelihood that we could see clearer guidelines emerge over the next few months, aligning with users' needs while still prioritizing device security. A subtle shift to address these concerns could maintain their customer base and reassure users about the future of their financial security app.
A Lesson from the Past: The Battle Over Early Smartphone Features
This scenario reminds us of the early days of smartphone adoption when companies like Apple had strict App Store policies. When developers pushed back against limitations placed on apps, companies eventually grew more accommodating in response to market demands. Just as open-source developers rallied support over app accessibility, Revolut might find themselves answering to a well-organized set of demands from their community. The evolution of tech regulations often displays this cycle of tension and resolution, hinting that Revolut's journey could follow a similar path.