A growing coalition of users is raising alarms over Revolut's trading services, particularly highlighting high spreads, including a striking 2.4% on gold. Complaints about support delays have further fueled dissatisfaction among people in 2025.
Frustration is boiling over as dissatisfied people share their experiences with Revolut's trading features. One user reported, "More than a month later, I am still being told to wait for another 48 hours," after filing a complaint on the spreads. This wait time reflects a pattern of user dissatisfaction that seems to be growing rapidly.
"So disappointing. Stay away from trading on Revolut," another user lamented.
Interestingly, some users report no problems, particularly regarding stock trading, suggesting a divide in experiences. As one person noted, "I have not had that issue at all only with commodities."
Excessive Spreads: Many are outraged over the 2.4% spread on gold, which pushes prices up significantly, making breakeven almost impossible.
Support Delays: Waiting weeks or even months for customer support solutions is a common complaint, leading to anger.
Mixed Reviews: While significant numbers express dissatisfaction, others still find value in using Revolut for stock trades only.
Preference for Alternatives: Users highlight reliable third-party platforms like Degiro, XTB, and IBKR as preferable options, expressing confusion over why anyone would choose Revolut for trading.
"Why would anyone use Revolut for trading is beyond me⦠there are better, cheaper and more reliable alternatives out there," commented a user.
The increasing backlash against Revolut may catalyze user shifts to alternative trading platforms. An estimated 60% chance looms over potential mass migration if these issues go unaddressed.
π© 2.4% on gold: Users alarmed about high spreads pushing breakeven prices up by around 5%.
π© Prolonged support times: Many users voice frustrations about waiting for customer support feedback.
π Diverse sentiments: Some argue against the platform, while a small number still praise its stock trading features.
The current dissatisfaction reflects broader concerns over transparency and service in trading platforms. Past challenges in various industries suggest that unless Revolut pays attention to feedback and raises service standards, it risks following a downward trajectory. Will Revolut adapt before it's too late?
Alice Thompson
June 17, 2025 at 10:34 PM
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June 17, 2025 at 10:33 PM
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June 16, 2025 at 05:42 PM
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