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Spent Β£200 on rev points for Β£43 flight credit: legal?

Flight Credit Controversy | Users Question Legitimacy of RevPoints Purchase

By

David Morgan

May 22, 2025, 01:54 PM

Edited By

Marco Rossi

Updated

May 22, 2025, 02:41 PM

2 minutes estimated to read

A frustrated customer looking at their phone with flight discount details, showcasing a comparison between Β£200 spent and Β£43 flight credit

A growing number of people are voicing frustration over the value of RevPoints after one individual shared their experience of spending Β£200 for only Β£43 in flight credit. Many are now questioning the legitimacy of these transactions.

The Problem at Hand

On May 22, 2025, an individual found themselves shocked after activating a feature in Revolut that allowed them to accumulate RevPoints through spare change round-ups. Despite gathering 16,000 points, when they redeemed 10,000 of those for AerClub Avios points to book an Aer Lingus flight, they received just a €51 (about Β£43) discount.

"I thought this was pretty shady, but I just wanted to get rid of the RevPoints," they expressed, highlighting their disappointment.

This situation raises significant questions about the perceived value of loyalty points and the overall transparency in these types of transactions.

User Reactions and Criticisms

Discussion across forums shows a mix of irritation and confusion regarding RevPoints. Some commenters criticized the original poster for not researching better redemption options, noting that many better uses for Avios points exist.

  • One user remarked, "If you had done even 5 minutes of research, you would have realized there are far far better ways of using those points."

  • Another commented negatively on the reasoning behind the complaint, stating, "I've seen really bad reasons for saying Revolut is bad, but this might take the prize for stupidest reason ever."

Despite these criticisms, there are still constructive voices, with others seeking advice on how to maximize their Avios points effectively.

Legal Concerns on the Rise

The incident raises legal questions regarding the exchange practices of digital currencies like RevPoints with traditional rewards systems like Avios points. The original poster noted their frustration in trying to get clarity from Revolut and Aer Lingus, saying, "I've tried calling both, but I have no way of getting a refund for the 10,000 Avios points I already purchased."

Key Insights

  • β–³ Β£200 spent on 10,000 RevPoints produced just Β£43 in flight credit.

  • β–½ Many users suggest better management of Avios points to avoid disappointments.

  • β€» "Never trust points in any company, not just banks!" – A stark warning echoed by some commentators.

Final Thoughts

As discussions continue, the pressing question remains: Can consumers truly trust loyalty points in the digital age? With the feedback from users, it seems that more transparency and clearer communication are essential to build trust in these reward systems.

Future Outlook Amidst User Frustrations

As this conversation spirals, regulatory bodies may step in to push for clearer guidelines regarding these digital transactions. Experts suggest a high likelihood of Revolut facing increased pressure to enhance transparency in point exchanges, potentially changing the reward structure for the better in response to these ongoing frustrations.