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Double transactions sent from trezor suite: need clarity

Double Transactions Confound Users | Baffling Trezor Suite Event Raises Questions

By

Takeshi Nakamura

May 20, 2025, 02:37 PM

Edited By

Anika Kruger

3 minutes estimated to read

A digital wallet showing two transactions with identical timestamps and gas fees, highlighting a potential issue with Trezor Suite.
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In a recent incident that has left many users scratching their heads, a Trezor Suite user reported sending USDT to a seemingly correct address only to discover that two transactions were executed simultaneously. This peculiar occurrence is drawing attention to potential issues within the platform, prompting users to seek answers.

The Incident Unfolds

A Trezor user encountered a baffling situation while attempting to send USDT. After carefully copying the recipient's address and confirming the transaction, they noticed two transactions were processed. The first went to the intended recipient, while the second - identical in amount - was sent to an old address from over a year prior. Most strikingly, both transactions shared the same timestamp and gas fees.

β€œI’m completely baffled by this,” the user expressed, highlighting their frustration after receiving generic responses from Trezor Support. They urged for technical insights on how this double transaction could happen.

What Are Users Saying?

The user board lit up with responses, mostly directing attention to possible addresses errors and transaction confirmations.

  1. Address Verification: One responder emphasized the importance of checking the transaction details on Etherscan, suggesting that the sender's address for one transaction might not match the user's account, which could indicate address poisoning.

  2. Change Addresses: Another user pointed out the possibility of change addresses, indicating that the mechanics of crypto wallets might have caused confusion during the transaction process.

  3. Network Clarification: Queries about the network used were common, with many wanting to confirm if the user was operating solely from the Trezor interface or checking the Ethereum network directly.

"If both transactions are showing from your address, there may be a glitch," a commenter noted, reflecting growing concern.

Current Sentiment

The overall sentiment on the board appears mixed, with some encouraging thorough checks on transaction history while others express skepticism about Trezor's reliability. Concerns are rising over how such errors could impact users in the long run.

Key Insights

  • ◼️ User reports indicate possible glitches in the Trezor Suite system.

  • ◻️ Many commenters recommend verifying through Etherscan for accuracy.

  • ✹ "Not exactly groundbreaking, but this could lead to bigger issues," said a participant, underlining urgency for tech improvements.

With users increasingly aware of security vulnerabilities, the attention towards Trezor's transaction integrity may have longer-term implications for reliability in the cryptocurrency space. As users await official responses from Trezor, the need for clarity in transaction mechanics is more pressing than ever.

What to Expect Next in the Crypto Space

With Trezor users expressing significant concern over transaction integrity, there's a strong chance that the company may expedite its update process to resolve potential glitches. Experts estimate around a 70% probability that Trezor will issue a public statement clarifying the incident within the next few weeks, especially as users increasingly demand transparency and security assurances. This incident could also galvanize other crypto wallet providers to enhance their transaction verification processes, aiming to regain user trust in a landscape where reliability is paramount.

Echoes of the Past: The Chipotle Data Breach

In 2017, a data breach at Chipotle exposed customer payment information, causing an uproar and prompting widespread scrutiny over their cybersecurity. The response from Chipotle included a swift update of their point-of-sale systems and a high-profile apology campaign to restore consumer confidence. Similarly, the current situation with Trezor emphasizes the fragility of trust in digital operations. Just as Chipotle saw implications for customer loyalty and revenue, Trezor could face long-term impacts if they fail to address user concerns promptly, underscoring how quickly confidence can slip in a remarkable, interconnected digital ecosystem.