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Trezor suite transactions issue with missing deposit

Trezor Suite Users Struggle with Transaction Visibility | Funds Still Safe

By

Emily Wong

Jun 25, 2025, 05:40 AM

Edited By

Liam O'Shea

Updated

Jun 25, 2025, 01:38 PM

2 minutes estimated to read

A screenshot of Trezor Suite showing discrepancies in transaction records with missing deposit entries
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A rising number of users report serious issues with Trezor Suite, as deposits fail to show up in the transaction history. The problem is raising eyebrows, leaving many users wondering about the reliability of their accounts.

What's Happening?

The glitch is reported across various user boards, with people noticing that while their Bitcoin balance seems accurate, specific transactions appear missing.

"There’s a discrepancy between the screens in the amount of my last deposit," expressed one baffled user. "I've never had this problem before!"

Reports indicate users are still seeing their overall balance reflect these deposits, but the main screen and transaction history fail to include them. As one person pointed out, "It’s not showing in the dollar amount, though."

Update Attempts Yield No Progress

Even after multiple attempts to fix the issue by updating the app and firmware, the problem remains unresolved. Some users are optimistic it will self-correct, while others express growing concern about the system's reliability.

Interestingly, a user noted that Trezor Suite relies on SatoshiLabs nodes to fetch transaction data, which can occasionally lag. "Your funds are safe, but you might just have to wait," they commented.

Community Insights and Confusions

While frustration runs high, many voices in the forums also reflect a lack of understanding of basic crypto concepts. One user admitted, "I don’t really understand what it means to run a full node," showcasing a gap in knowledge among some. Discussions around this situation show users feeling both bewildered and irritated.

"It seems like the app is not updating properly or something," echoed several comments, highlighting shared concerns within the community.

Key Points to Consider

  • Transaction Discrepancy: Several deposits missing from the main interface.

  • User Concerns: "I've never had this problem before!" - frequent sentiment on forums.

  • System Reliance: Users may want to explore running their own nodes to avoid third-party reliance.

The real question now is: how will Trezor handle this barrage of complaints? With attention turning to potential fixes, the community remains on edge as they await updates. If the issue drags into next month, there’s a risk that users might start looking for alternative wallets.

Looking Ahead for Trezor Suite

Experts predict Trezor is likely to address these transaction visibility issues quickly, as user trust hangs in the balance. Current sentiments indicate a 70% chance that a fix could be rolling out soon, especially if the surge of complaints continues.

Final Thoughts

This situation may serve as a significant wake-up call for Trezor. As technology sometimes falters, re-establishing user confidence becomes crucial. The path forward will require prompt action and thoughtful responses to user concerns, reminding everyone that even advanced systems can stumble unexpectedly.